Accessible to Account Admin
To rename your Career Site or your Employee Portal, you need an SSL certificate on Freshteam. If your site currently reads "yourcompany.freshteam.com", you can change it to "careersite.yourcompany.com" with an SSL certificate.
All you have to be is on a paid plan on Freshteam, Blossom, or Garden or Estate, and be the Account Admin of your Freshteam account. Also, this does not apply when you are on any of these plans on a trial, only works when the account is active.
Sorted? Then let's take you right through how to get it done.
1. First, go to Settings > General Settings > Account > Security
2. You will see the below screen, enable the "Secure connection using SSL (Secure Sockets Layer)" option.
3. If you want to rename your Career Site URL, choose that from the top bar, if you want to change your Employee Portal, choose that option, or if both, do it one by one.
4. Click on "Rename to New URL" and enter the new URL you want in the text box that shows up.
Note: Please ignore the message below the URL box on the $60 per year you need to pay for SSL, that is not required anymore for any of our paid plans active account, we will soon remove the message from the product :)
5. Click on "Raise Request" after you have entered the name you desired.
6. Once you have done this successfully, our support folks will reach you shortly with a set of instructions you have to perform from your end for us to successfully initiate the "Change URL" process.
7. Once you have done all that is required, be sure to get back to your friendly support folk and inform them the same.
8. They will go to our magic genies aka our developers and bring back your "Unique Name" that you have to point to from your CNAME and Voila! You are done!
If the above point sounded like Greek and Latin to you, we prefer you to bring along your friendly IT guy to the process to get things done smoothly, as they would be familiar with it.
Write to us if you have any more queries, we are here to help :)