Accessible to Admin, Account Admin, HR Partner, Recruiter, Limited HR Partner, and Limited Recruiter. 


Placeholders are used in templates to help you insert dynamic content and personalize the information you wish to communicate to candidates and employees. We use them in three places across Freshteam: Offer Templates, Email Notifications and Canned Responses.


Note: Offer Templates are available only on the Garden and Estate plans of Freshteam. 


To access these placeholders in Email Notifications, 


Note: Only Admin and Account Admin can perform actions regarding Email Notifications. 


1. Go to Settings > Productivity > Email Notifications.

2. Under Email Notifications, choose which notification you want to edit, click on the Edit icon next to it. 

3. Once in this page, select Insert Placeholder to insert the placeholder of your choice. 

4. Preview the change and select Save to save the changes made.



To access these placeholders in Canned Responses, 


1. Go to Settings > Productivity > Canned Responses.

2. Under Canned Responses, you can edit existing response and add placeholder to it. 

3. You can also Add New response and add placeholder to it. 

4. Once in this page, select Insert Placeholder icon ( < > ) to insert the placeholder of your choice. 

5. Preview the change and select Save to save the changes made.



To access these placeholders in Offer Templates, 


1. Go to Settings > Offer > Templates.

2. Under Templates, you can edit existing template and add placeholder to it. 

3. You can also Add New template and add placeholder to it. 




4. Once in this page, select Insert Placeholder icon ( < > ) to insert the placeholder of your choice. 

5. Preview the change and select Save to save the changes made.




The Different Placeholders available in Freshteam are: 


Job Opening

  1. {{job .title}} - Job posting's title
  2. {{job . job_type}} - Job posting's job type
  3. {{recruiter .name}} - Job posting's recruiter name
  4. {{recruiter .email}} - Job posting's recruiter email address
  5. {{recruiter .designation}} - Job posting's recruiter designation
  6. {{ hiring_manager .name}} - Job posting's hiring manager name
  7. {{ hiring_manager .email}} - Job posting's hiring manager email
  8. {{ hiring_manager .designation}} - Job posting's hiring manager designation


Company

  1. {{ employee_portal . company_name}} - Company name as mentioned in the 'Settings > General > Company Name'
  2. {{ employee_portal . company_location}} - The name of the office location
  3. {{ employee_portal . company_city}} - The city of the company location
  4. {{ employee_portal . company_country}} - The country as mentioned in company location
  5. {{ employee_portal .name}} - Employee portal name as mentioned in the 'Settings > General > Employee Portal Name'
  6. {{ career_portal .name}} - Career Portal name as mentioned in the 'Settings > Recruit  > Career Portal Name'


Candidate

  1. {{applicant .name}} - Job posting's applicants name
  2. {{applicant . first_name}} - Job posting's applicants first name
  3. {{applicant . last_name}} - Job posting's applicants last name
  4. {{applicant . contact_address}} - Job posting's applicants postal address
  5. {{applicant .email}} - Job posting's applicants email address


Offer

  1. {{offer . created_at}} - Job offer created date
  2. {{offer . pay_type}} - Job offer compensation information: Pay type e.g. Salary, Commission and more...
  3. {{offer .pay}} - Job offer compensation information: Pay amount
  4. {{offer .currency}} - Job offer compensation information: Pay currency e.g. USD, AUD, GBP and more..
  5. {{offer . pay_rate}} - Job offer compensation information: Pay rate e.g. monthly, semi-annual, annual and more...
  6. {{offer . pay_schedule}} - Job offer compensation information: Pay schedule a . k .a Paying period e.g. monthly, weekly and more...
  7. {{offer .benefits}} - Job offer compensation information: Benefits information e.g. Dental Insurance - 10000 USD
  8. {{offer .validity}} - Job offer validity information (date)
  9. {{offer . decline_reason}} - Job offer declined reason
  10. {{ applicant_offer_url}} - Candidate 360 Offer tab URL link.
  11. {{offer . job_title}} - Job offer information: job title offered
  12. {{offer . employee_type}} - Job offer information: employee type offered e.g. Full Time, Part Time & more...
  13. {{offer . branch_location}} - Job offer information: job location offered
  14. {{offer . hr_incharge_name}} - Job offer information: HR contact's name
  15. {{offer . hr_incharge_email}} - Job offer information: HR contact's email address
  16. {{offer . hr_incharge_designation}} - Job offer information: HR contact's designation
  17. {{offer . reporting_to_name}} - Job offer information: Reporting manager's name
  18. {{offer . reporting_to_email}} - Job offer information: Reporting manager's email
  19. {{offer . reporting_to_designation}} - Job offer information: Reporting manager's designation
  20. {{offer . date_of_joining}} - Job offer information: expected date of joining