Accessible to Admin, Account Admin, HR Partner, Recruiter and Limited HR Partner.

Freshteam integrates candidate and hiring panel communication into one tab, 'Conversations', to make the job of a recruiter more collaborative and smooth, paving way for highly contextual collaboration.

A part of the candidate's portfolio page, the 'Conversations' tab is a single window that captures:

  • The email conversations between the candidate and the recruiter or hiring manager.
  • Internal team comments and notes about the candidate by the hiring team, admins and account admins.

Reply AKA Email Conversations:

The Reply is like the Email compose option available in your mail client. You can change the subject, write the body and attach any file you want to (we limit attachment size to 15 MB). You can even insert pre-drafted email templates (complete with a dynamic placeholder for personalization) by clicking on the canned response icon (black chat icon with a star on it). (Know more about canned responses)

Comments AKA Internal Notes:


Your team can use comments to communicate internally and keep each other up to date. Typically, all the people associated with a job posting - recruiter, panel members, a hiring manager - and admins and account admins can comment on candidate profiles.  

You can create

  • Public comments which are visible to all the hiring panel members and
  • Private comments which are visible only to the people tagged in it.
  • By default, all comments are private and when you add a comment, you have to @ mention who you want to see the comment, you can make a public comment, by changing the type of comment to "Public" from the bottom-left option.

Comment box